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Privacy Policy

Last updated: October 18, 2026

01Who we are

Dot & Dev Solutions, based in Karachi, Pakistan. Contact: info.dotndev@gmail.com.

02What we collect

  • Contact form: the details you type (such as your name, company, email, phone number and project details). The form opens WhatsApp with a pre-filled message, and it reaches us only if you send it. We do not store it on our website servers.
  • Email and WhatsApp: whatever you choose to include if you email or message us directly. We keep these messages only as long as needed to handle your enquiry.
  • Chat assistant: the messages you type are sent to our AI provider (Groq) to generate a reply. We do not save them. Please do not share passwords, ID numbers, payment details or other sensitive data in the chat.
  • Newsletter: the sign-up box in the footer is not connected yet. An email typed there is not sent or stored.
  • Technical data: IP address, browser, device and pages visited, recorded by our hosting provider in standard server logs. We also use IP addresses to limit abuse of the chat.

03How we use it

To reply to your enquiries, run and secure the website, and improve it. We do not send you promotional messages without your consent.

04Sharing

We never sell your information. We share it only with the services that run the website, the chat and our messages (our hosting provider, our AI provider, WhatsApp and email), or when the law requires it. Our hosting and AI providers may process data on servers outside Pakistan, including in the United States.

05Cookies and storage

We do not use cookies, including advertising or tracking cookies. Your browser stores a little data needed for the site to work, such as whether the intro animation has already played and your current chat conversation. It is cleared when you close the tab.

06Security

We use reasonable measures to protect your information, but no website can be 100% secure.

07Your choices

Email us at info.dotndev@gmail.com to ask what we hold about you, or to correct or delete it.

08Links to other sites

Our website links to other sites. We are not responsible for their privacy practices.

09Children

This website is not meant for people under 18.

10Changes

We may update this policy. The date at the top shows the latest version.

11Contact

Questions about this policy? Email us at info.dotndev@gmail.com.